Privacy Policy

This privacy policy discloses the privacy practices for Ulele.com (“we,” “us”). This privacy policy applies solely to information collected by this web site.

Orders

To buy from us, you must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll also use this information to contact you.

Your Information

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone or share your information with any third party outside of our organization, other than as necessary for us (or our service providers on our behalf) to provide services to you, to fulfill your requests, e.g. to provide you with an email newsletter, to ship an order, to complete a reservation, to process a payment, etc.  In addition, should we choose to sell or transfer our business assets, or to engage in a transaction where it is required to share or transfer your information in connection with those assets, it is possible that the information we possess may be transferred as part of that transaction.  We may decide to retain a copy of the information post sale or transfer.

Cookies

We want you to be aware that certain tools exist to help us service and recognize you.  For your convenience, to help us personalize your experience or better serve your needs, we may receive and store certain types of information when you visit our web site.  You may be familiar with the term “cookies,” which are unique alphanumeric identifiers.  These cookies are placed on your computer when your web browser accesses our web site.  We use this information to educate us on things such as how you navigate to and around our web site, browsing and accessing content.  If you choose, there are utilities available for purchase from independent software providers to install on your computer as well as tools/preferences you can choose through most web browsers to make web site visits anonymous.  Of course, cookies let you have a more satisfying web site experience, so we recommend that you leave them turned on.

Third Parties

Aside from the sharing set forth above, we will not share your information with any third parties.

Future emails

Unless you ask us not to, we may contact you via email to tell you about specials, new products or services, or changes to this privacy policy.

Links to Other Sites

Our web site may offer links to other sites.  Other sites have their own terms of use and privacy and security policies.  If you choose to visit one of these sites, you should review the policies that govern that particular site. 

Security

We use commercially reasonable security technology to comply with the provisions of this privacy policy.  Although we make reasonable efforts to protect information from unauthorized use or alteration, we cannot and do not guarantee the security of all information and there is always a risk inherent in the electronic communication of information (including without limitation from unauthorized entry or use, telecommunication issues, hardware or software failure, and other factors).

Opt-Out Option

You may opt out of any future contacts from us at any time, via links in our communications (if applicable) and/or by contacting us as set forth below.

Contact Us

If you have questions about this policy, if you want to submit an opt-out request, or if you need additional information, you should contact us immediately via telephone at 813.248.3000 or via email to [email protected].

Your California Privacy Rights

Under California’s "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2014 will receive information regarding 2013 sharing activities). To obtain this information from us, please send an email message to [email protected] with "Request for California Privacy Information" on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing (if any) will be included in our response.

This web site does not respond to “do not track” requests. 

Your Consent

By sharing information with us, you consent that we can use the information collected or submitted as described in this privacy policy.  We may change or add to this privacy policy so we encourage you to review it periodically. 

December 10, 2014

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